Being in the food industry for forty years and with Peter Fowler Collins Hume for 12 years I have enjoyed their professional services, but now under the Covid-19 experience Peter and the team have raised the bar for customer service to a level that has surpass even my high standards.

Simply Outstanding !

I tilt my hat to you all 5 out of 5, best money spent in my opinion.

Alex Li

Byron Health Foods Distribution Pty Ltd  https://www.byronhealthfoods.com.au/ 

Just a massive Thank you and congratulations on the email including the COVID-19 Stimulus and Support  Guide. It is a plain English guide for all of us that unfortunately have to reach out at this time when government guidelines can be so confusing but once again all those at Collins Hume prove they always have our best interests at heart especially in the tough times.

Beth and Doug Munro

We just wanted to sincerely thank you for your professional and continued updated service. This is such a fantastic service you provide. The best thing we did is to be associated with you.

Kelly Buttenshaw

Mobile Plumbing Maintenance  http://www.mobileplumbingmaintenance.com.au/

Very helpful professional and totally trustworthy.

Desmond Last

Peter is phenomenal! He is a wealth of knowledge in relation to all things business and finance. His experience and professionalism has been invaluable.

Working with Peter has been the best thing I could have done for my business.

Thanks so much, Peter.


Michael Laurie

Aagal Yaluuwi Creations www.aycreations.com.au

Since becoming self-employed in 1998, I have worked with a number of accountants, but Peter is the first who has taken the role from 'tax advisor' to 'business advisor and strategist'. 

I consistently recommend people in small business/start-ups to call Peter.


Marc Salmon

Easterly Point Environmental https://www.easterlypoint.com/

So helpful with up to date information. Highly recommended.

Eve Heath

I've been a reader of your blog for around 4 months and I would like to say that I really enjoy it.


Patricia Hope

The PANALITIX Annual Award for Accounting Business of the Year recognises the winning firm for their outstanding successes and excellence in all key areas of business operation. Collins Hume has made a major impact with their clients and in their community over a sustained period of time and consistently demonstrates entrepreneurial spirit fuelled by innovation. At PANALITIX, we are delighted to have worked with Collins Hume and congratulate them on this well-deserved award.


Colin Dunn

Co-Founder & Head of Content, PANALITIX https://panalitix.com/

I have been a client of Collins Hume for two years and in that time have had both my personal tax returns prepared and those for the business I owned.

I have found Jamie Doyle prompt and professional in all my dealings with him. When it came time for us to sell the business I turned to Jamie to assist with the preparation of the necessary documentation. It was a stressful time with a high volume of communication in a short period, but Jamie's competence provided reassurance throughout.

Outside of tax time I have found him responsive to my various questions and have been very happy with the quality of his advice.

I dealt with a Sydney-based accountant for years and had some reservations about moving my business to a regional operation but have found Collins Hume every bit as professional.

I look forward to working with Collins Hume into the future.

Sam Leader

Sincere congratulations to the whole Collins Hume team for receiving the 2018 Accounting Services Award at the Australian Small Business Champions Awards night. Small businesses are the backbone of our community and I am thrilled Collins Hume have been recognised for the wonderful services they provide for Ballina and the wider North Coast community.


Hon Ben Franklin MLC

Parliamentary Secretary for Renewable Energy and Northern NSW http://benfranklin.com.au/

I just did a 2-week course with Collins Hume on business growth... but it was so, so much more. My head is buzzing. My eyes are open. I can see a clear way through. I'm ready to soar! Thank you. Wish I'd done this with you years ago!!!!! Highly recommend to anyone in business, no matter the size, or how long you've been in business. The Collins Hume ethical stance is completely in line with my vision.


Kylie Mowbray-Allen

Hello Media & Rainbows and Clover

Working with Peter Fowler in the Business Reinvented Workshop has been an amazing learning experience. I extremely recommend this service to any business and especially a startup. The team at Collins Hume puts a very easy to understand, honest and unique approach to understanding your business plan and helping achieve your goals. I believe I am in a better position now then before I began with understanding where to take my business next. I can only hope that as my business grows I can continue to use more of their financial services.


Value Imagery Lennox Head

The legend continues to grow... magic moments of connection… small things matter… what a great culture your team has to enjoy... who matters most wins… and that's why you are winners... people are attracted to you... you provide value in a bigger game... scale up... continue to focus on the small. Ballina is the perfect environment to build an amazing business through connecting and implementing fine processes that deliver very special things to regional people and businesses... How fortunate are we?? That's why people believe in you so that you can help us all reinvent ourselves and play a bigger game... thank you.


Scott Gollan


I commend the Collins Hume team on their passion, commitment and determination they have displayed in being part of this year's Australian Small Business Champions Awards. I congratulate them on their momentous win and look forward to witnessing their future business success.


Steve Loe

Awards Founder and Managing Director, Australian Small Business Champion Awards https://businesschampions.com.au/

Today we had our first session with our accountant Peter Fowler, for a mentoring session! He mentors businesses and we are one of the lucky ones that get to experience his amazing skills and knowledge, and wow has he got knowledge for us. It was literally inspirational and Peter just gets us, our purpose, our business, our vision, our GOALS.

We have so much more to do but I feel so good about where we are going, what we're doing and what we are yet to do! JUST WHAT WE NEEDED. In all honesty the first year has been ROUGH, not hard work rough, just physically ROUGH, emotional, stressful and so much more, but, it's not going to stop us, it's going to make us work harder to achieve the goals we have always wanted to achieve and the reason why we are doing this, and of course to try and exceed those goals.

Peter, you are amazing and I can't thank you enough for what you're doing for us, your so much more than an accountant and you do amazing things for people and for the world.


Eastside Butchery Ballina

I am absolutely thrilled to say that today I have paid out all of the high interest bank debt that has been crippling our business! 

Zane and I would like to extend a very BIG THANK YOU to you who've been right there in the trenches with us! Words cannot express how grateful we are for the effort you've put in, the belief and support you've given us.

We do still have a some Ops costs and Suppliers to catch up however the impact of the reduction in debt and interest will soon be apparent and with the busy period ahead it will be an upward spiral from here! 

So excited for Driftlab and you as part of our wonderful little Team!

You can crack that Canadian Club now David! xx


Samara Grier

Driftlab  www.driftlab.com.au

Collins Hume are awesome at what they do. Peter Fowler has exceptional business knowledge and has helped me considerably with business planning. His guidance at the Collins Hume Workshop gave me the opportunity to work on business improvement strategies and provided simple action plans to expand, build, create and develop within my business. Fantastic workshop and extremely worthwhile.

Michelle Harris,
Envirostyle Byron Bay https://envirostyle.com.au/

We needed a step up from the accountants we were using – someone who could bring a wealth of experience to the table and who could help us grow. Those accountants are Collins Hume. We are so happy to have them as part of our team.

Heather Spierings,
Eye of Horus Cosmetics Byron Bay https://www.eyeofhoruscosmetics.com/

Peter Fowler helps us with everything and has been great help as a mentor. I can always jump on the phone to get his ideas or a different perspective. His knowledge has been invaluable over the years. I work behind the scenes plus travel but I can have the lifestyle I want. That could mean design, planning or coming up with new ideas for my Australian business being run from overseas, thanks to Collins Hume.

Danni Carr
Earth Bottles www.earthbottles.com.au

Working with Jamie happened just at the right time. He's very good at being able to explain things in straightforward terms. Getting up to speed with Xero was easy as Jamie always responds to our queries. Having his expertise to guide us on management reports, profit and loss and BAS is invaluable as I'm not an accountant. Jamie is also very good at giving you the reasoning behind 'why', so we're comfortable taking on board his advice. He gives us good, solid information and allows us to make decisions looking at all the options as well as the potential impact of each. His communication is exceptional! Working with Collins Hume means we can focus on our customer service and doing our best for the residents of the Northern Rivers, which we plan on doing for a long time to come.

Samantha Hoey
Active Pest Management www.activepest.com.au

My husband and I would not recommend anybody else when it comes to taxation and financial advice. The staff is friendly and helpful. Well done guys and thank you.

Renae Barnes

We have been going to Collins Hume Accountants for 20 years and we personally deal with John Collins.

John and his staff provide us with exceptional and professional service and we would strongly recommend them to any potential clients.

Val Anderson

Collins Hume has not just impacted its clients and local organisations, it's reached out to make a really significant global impact too.

The firm has created a staggering 7,806,107 Giving Impacts around the world. That translates to more than seven million people moving out of abject poverty as well as a significant environmental impact.

In B1G1 Business for Good we see Collins Hume as a shining example of what can be done - it's richly deserved and it speaks volumes about the kind of people leading and working in Collins Hume.

Paul Dunn
Chairman, B1G1 www.B1G1.com

Communication is important as I want to be treated as we treat our own customers and Jeff Skinner gets that.

He is a straight shooter on both the good and the bad; we've had other accountants over the years and with Jeff we always get an immediate response or know why something may be taking a little longer to get done.

These days I don't look at our books unless Jeff queries something, and that is usually after he and our bookkeeper have sense-checked it first.

Jeff is very much our third set of eyes on the business providing his insight, opinion and support whenever we need it.

Natalie and Matt Chatterton
Creative Blinds and Awnings www.creativeblinds.com.au

Being referred to Collins Hume and Peter Fowler was the best thing that happened to our business. Peter's advice is always spot on. He is not afraid to make suggestions on ways we can improve outcomes for our business.

Collins Hume makes sure we're current, which is so hard with the laws always changing for business owners. There is no way the average small business owner can keep up with the changes the ATO delight in coming up with.

Peter has saved us several times from making poor decisions due to our ignorance of tax law. He's obliging and really cares about all his clients. There's no 9-5 with him!

Sylvia and Peter Smith
Lismore Hydraulics & Engineering

I had dealt with a lot of tax agents before I was referred to Collins Hume. They're great – I'd never had an accountant look to maximise my refund as well as they do plus be so polite and easy to deal with. I wouldn't go anywhere else – despite now living in Brisbane I am still happy to make the trip to Ballina to meet with them.

Paul Pinnegar
Re-flow Eco Drain Cleaning

After meeting with Collins Hume Financial Planner Adam Vermillion for the first time and then regularly, I now have in place a range of strategies enable me to feel far more relaxed about my ability to lead a comfortable existence throughout my retirement years.


I found Collins Hume and Peter Fowler refreshing and of a standard expected in the cities. With professional advisers you pay for the best; I looked around and found Peter to be straight-talking, to the point and extremely competent. He always comes back to me with an accurate answer promptly, even if he can't respond immediately. Getting my tax done each year is a great relief. Peter's manner is a pleasure, and Jamie Doyle is equally pleasant and helpful when it comes to making sure we tick all the ATO's boxes.

Mary O'Connor
Bangalow Real Estate & Byron Hinterland Properties www.bangalowrealestate.com.au

Changing to Collins Hume was pain free and surprisingly quick – everything happened in the background and was reasonably simple in my case. When I need to get on top of our super it's good to know there is someone knowledgeable on Collins Hume's team – it's like having a bigger accounting firm with lots more strings to their bow so it's good value for money. It's good to have that extra layer, which I didn't have with my former accountant. It's all about connections, relationships and being happy with what you're doing. Even my sister, an occupational therapist in Bowral, noticed how happy I was with the change, and has since moved her accounts to Collins Hume."

Peter Boyce
PC Dictation www.pcdictation.com.au

We have always worked with Shane Bartrim, whom we love. So it made sense to take his advice about using Xero. Having more to do with Collins Hume is a good thing as far as we're concerned. Changing from MYOB to Xero was so easy.I have been doing accounts and payroll all my life and I thought it couldn't be that easy or I must be doing something wrong.

Lani Willett
Aabi's @ Byron

Collins Hume is always there when I need advice. They are always available and happy to help in any way they can.

Collins Hume deals with other professionals – they are part of a large local network of like-minded professionals such as solicitors, bankers and lenders. It's useful to tap into that and have them act as a one-stop shop in order to meet my needs. If they can't assist they always know someone who can, so it's great to know they have the network and trusted professionals to help me and my business.

I have access to the skills and expertise of a big city firm, delivered in an easy to understand manner.

Rod Wilson
Blade Barbers Byron Bay

Xero was the best thing Peter Fowler ever said to me. I do the books singlehandedly and it's a breeze! Collins Hume sorted out the balance sheet so I have better and quicker access to my accounting information from anywhere.

We utilise Xero notes to chase debtors and reduced our debtors from $100k. This on its own has benefited my business. Bookkeeping is a dream – now I'm the one in control and Collins Hume also has access to review our journal entries as we go along.

We started SuperStream and are making such a saving by getting our super payments correct. Paying the right amount of super isn't a drama anymore.

When I offered a minor shareholding to one of my experienced employees, Collins Hume helped me restructure the company so I didn't lose equity and could make a solid offer with a win-win for everyone involved. We have enough to do and I want to have trust in someone to handle that. That's why I find it easy working with Collins Hume – they just get it sorted and make life a lot easier.

At the end of the day, a massive tax refund is not what it's all about. I would rather be safe than get a whopping refund as I don't have time for a 2-3 day tax audit costing thousands of dollars.

Steve Dickson
Coastal Scales & Registers www.coastalscales.com.au  

My business is complex, so I need a good team of experts around me. I can say wholeheartedly I now have that, thanks to Shane Bartrim.

Collins Hume look after both my business and personal tax – I would rather have Shane take care of all of that so that my time is freed up to concentrate on building my business.

Shane knows the nuances of tax with respect to property investment. If I ever get in touch to discuss investment property matters, the tax implications, structuring or troubleshooting on my property investment analysis reports, he definitely knows his stuff. He is also very professional, diplomatic and has a great attitude.

Wherever I am in the world I know that my tax is in good hands with Collins Hume.

Tony Born

There are always other things to do in and out of the office, so Xero frees us up to get on with those. Collins Hume is always at the end of the phone or email if we have any questions about using it.

Changing to Xero was a natural conversation for us to have with Collins Hume – they are always interested in what's going on.

Using Xero is so good; we feel so much better with what we can do and being in control.

Brooke and Scott Gibson
Scott Gibson Painting Contractor

We need an accountant who shares our values, which Peter Fowler is. He is quite dynamic; we find him supportive, especially when it came to starting a business. We need a broad outlook when it comes to superannuation, investing, wealth creation, diversity, and asset protection. When Peter recommended that we read Who Ate My Cheese it really set us on a path to establishing business practices that were pivotal to our decision-making. We also set up our self-managed super fund thanks to Collins Hume, and got their help obtaining finance to buy a commercial office warehouse within our SMSF, which we can rent to our business. As well as having a property asset for the future, it means we are employing more options now which are benefiting us for the future. It gives us diversity and room to grow. Without Collins Hume's input, we're not sure we would've set up our new business to optimise opportunities and ensure that any potential risk was in hand.  

Jennie and David Freedman
Quadracon Building www.quadracon.com.au

Collins Hume delivers high quality and proactive, timely financial advice on my own personal affairs. Because my business also shares mutual clients with all the partners of Collins Hume, I can confidently say that Collins Hume has the expertise and know-how to assist all businesses and their owners in every aspect of accounting, tax strategy, superannuation, business planning and wealth creation. I have no hesitation in recommending Collins Hume to any business owner who is seeking a quality and dynamic professional accounting service.

Andrew McInnes
McInnes Legal www.mcinneslegal.com.au

Collins Hume were my accountants at BOQ for tax and business advice. When it came to selling it and starting a new business, they put a lot of thought into the strategy around financing opportunities for low interest rates and the best structure to reduce interest costs to help people with opportunities to create extra wealth. It was an easy choice to stay with Collins Hume – we made no other consideration about using any other firm of accountants to set up the new business given our positive experience with them all along. When we set up the new business we knew the importance of strategic planning in the early stages so had Collins Hume conduct a workshop where we developed the business plan, cash flow forecasts and determined our key performance indicators. Peter Fowler's strategic vision was invaluable in planning the future direction of our business and we continue to use him regularly to ensure we achieve our business goals.

Graeme Digby
Fortitude Finance www.fortitudefinance.com

Collins Hume are great – I can fire off an email and get a response straight away. We encountered a problem with Xero's feeds from one bank. Left to me, it would've been time consuming and frustrating but Collins Hume took it on board and sorted it. Their business experience also came into play to help us with changing awards, as I was out of my depth. I am more conscious of and focused on chasing profit, not sales, thanks to Xero's live data feeds. 'Profit' is not a dirty word –keeping track of business performance is a smarter way of making sure that all the components of profit are lined up and moving in the right direction.

Bradley Heard
Chicken Mania

In the past both my wife and I had been very hands-on with our accounting, which had been a manual system. But Chris Atkinson said Xero was a great platform and simpler to use, and if we had any questions he and Jamie Doyle would be able to log in at the other end and give us a hand. We needed a complete, fool proof system that I could work with that could handle purchase orders, itemise parts, keep track of costs and help me know what to charge. I just loved Xero straight away - it took away a whole lot of pressure. It was actually really easy to change over to Xero; with Jamie's help I gained a good understanding of what to do and how to utilise the bank feed. I could never go back to the old way. What was particularly valuable was Collins Hume's service of transferring all our business data from BankLink to Xero.Collins Hume made the whole process easy, plus they took the opportunity to modify and update how we do things. Working with Collins Hume and Xero, both they and we can see any accounting issues and now resolve them together.

Craig Hopkins
Fridgy's Air http://www.fridgysair.com.au/

It was a natural progression to seek Chris Atkinson's advice. From the first minute it completely changed how we go about things – looking at the way Collins Hume interacts with their own clients, with passion, has blown me away. We're seven years in, we've grown, and we're looking for the next exciting thing.

Chris is just what we need to take the business where it needs to go and we have full confidence that he can guide us. A lot of our business success has been about putting ourselves in the right place at the right time. The latest and best opportunity is working with Collins Hume and Chris, and he's excited too! It's like sitting on the plateau currently looking at our options to make sure we can walk the walk.

We're looking forward to understanding our business a lot better. We'll be very interested to see Chris' modus operandi, and excited about learning from him other skills and taking it to the next level. His handling so far has given me utmost confidence of our relationship being a long term one.

We know we can do lots of things in the future so it's comforting to know there's so much still to do with Chris and Collins Hume riding alongside.

Brett Adamson
Woodrabbit Kitchens

Collins Hume keeps us focussed on staying compliant with the ATO. They worked with dad when he owned his own business, which is when I became one of their wage earner clients so the connection is still strong.

They keep in touch and help to keep us on top of things. We make sure our end of year financial planning is discussed quarterly, plus any other financial matters that crop up, such as advice on purchasing equipment and vehicles and best way to go about it for tax purposes. We sit down with them and analyse our finance commitments including the new property and loans/leases that were coming to maturity and satisfied ourselves that it was a viable proposition.

It's like we have an elder statesman scrutinising our business actions closely, not being negative, but making sure we can make the opportunities work. It means we've thought things through properly before we run an idea by Collins Hume who keeps an eye on us regularly, not just annually, so we have peace of mind.

As business owners we can only do so much, which is why we let Collins Hume roll on with what they need to do. That allows us to focus on delivering a high-end product to our clients, knowing that our business is not only compliant when it comes to the ATO, but that we have more than just accountants with our best interests at heart."

Deanne Watson
Solid Kitchens 'n' Cabinets http://solidkitchens.com.au/

I had never managed our finances before and was suddenly stuck there finding it very time consuming. I asked around and found that a few of my friends already went to Collins Hume. So I thought that must be the place to go, and haven't looked back.

My husband and I had been self-employed and we never had our own super fund. Peter Fowler held my hand throughout with Joseph Sultana's support. Thank goodness for Peter; whilst I only see him annually about my tax return and to go through everything, I know my super fund is compliant and that the audit just goes along.

Collins Hume send me the paperwork to sign and it flows along beautifully providing me with a tax efficient pension.

I think Collins Hume have a terrific team approach. Joseph set me up on Praemium so both they and I could monitor my share portfolio, and Peter recommended the best way for me to keep records which I have followed ever since.


When it came to being ready to purchase a property at auction, Shane Bartrim ran the show for me basically – with hardly any notice – and got our ducks in order even as I was on my way to the auction.

Thanks to the original succession planning we'd done with Shane, we had the money sitting there ready to go. Shane was really good and available to talk even late at night. He actually talked with the loans manager on my behalf to make sure I was in a position to be able to bid.

Shane is amazing at what he does and what he suggests. He actually came and worked with us on our succession planning when that was going ahead and talked us through the various options we could take, but day-to-day we do everything over the phone.

We are looking to retire from this business some time in the near future, but we'll be talking with Shane about bringing our children in through super to be able to invest in commercial property with us.

Robert Singh
Transport Industry

It's great working with Chris Atkinson who brings a younger insight into what we're doing. And Jamie Doyle is fantastic - we email him with any questions or issues and he replies quickly with great advice.

We normally meet a couple of times a year plus strategic planning whenever we're working on something. Collins Hume have a great manner. They speak to you so you understand in plain English.

They know we have a young family so can relate to us. I appreciate as a mother that I only have so much time to do things so can't be waiting around.

Collins Hume gets that. We've just bought some land and a house. We spoke first with Collins Hume about our options and to point us in a direction. They have been awesome with us and have helped us along.

Their quick response makes a huge difference.

Nicole and Nathan Meredith
Lennox Head Pizza and Pasta http://lennoxheadpizzaandpasta.com/

Becoming business owners was a culture shock to say the least. As employees we could switch off outside of 9 to 5, but with the new opportunity came added responsibility.

As soon as we switched accountants we saw how our previous firm wasn't keeping up their end of the bargain.

Coming into our second financial year with Collins Hume, we are confident that our year-end tax planning is well in hand. We have more peace of mind dealing with Collins Hume; I can just get on and email any questions and they'll shoot back their reply.

The girls are also quick and prompt if we can't speak directly with Chris or Jamie. There are no issues or dramas – they have made our bookkeeping and admin so much easier which allows me to focus on our young family and my job.

I have nothing but the highest praise when it comes to Chris and Jamie, they truly are the best!

Emma and Cameron Walsh
Ballina Tenpin Bowl www.ballinatenpinbowl.com.au

Despite sending everything to my old accountant six weeks beforehand and giving them a personal heads-up of my case, they basically said I was liable for a hefty tax bill. Suffice to say after facing a tax bill I sought a second opinion and after speaking with Shane who turned it around, I received a handy tax refund instead!

It was all down to Collins Hume, Shane has been fantastic and remained in contact throughout to keep me up to date on the progress of the ruling. Anyone who is serving in the military or with the police should look at Collins Hume for their accountancy. Fortunately I was referred to Collins Hume by someone who had already done well by them, so I knew they had dealt with state police super issues and gave good advice.

For any other services I need in the future, I will most definitely be using Collins Hume… and I will be letting everyone know

Dale Saville

We had been thinking of changing accountants and, being local, we'd known the Collins Hume name for a long time. I sent an email and received a prompt response from Chris Atkinson who, funnily enough, I'd been at school with.

Initially we were in the process of getting figures for purchasing a new truck. We wanted to know how the purchase would affect our tax and loan arrangements before we set new finance in place. Changing accountants gave us the opportunity to view our circumstances in a new light. We were looking for thinking that was outside of the square, not only on this transaction, but for our whole business. Doing so identified that we had some balance sheet anomalies which Chris addressed and resolved well in advance of the financial year-end.

Everything ran smoothly; Chris was very helpful and talked to the finance broker, explained everything and arranged finance in under a week. The finance broker called us to say he could do what Chris suggested to achieve the desired result, so our new truck is on order.

We are busy enough… we'd not envisaged any balance sheet issues and had not been informed by our previous accountants so are grateful that Chris picked up the problems when we came to Collins Hume. Chris not only explained the effect on our existing tax and loans, but holistically laid out the legal, fringe benefits, depreciation, structuring, dividends and cash flow implications as well. It was a straightforward project but Collins Hume provided great value and helped us enormously.

Vicki and David Caesar


I wanted to go to the next level looking at new premises and other options. Collins Hume understood that I was feeling restricted, so their business scenario planning really helped; they knew where I was coming from and it was extremely useful to throw in 12-month and 3-year outlooks. We had a rough idea, but Collins Hume definitely helped by having the strategy and finances plotted out in advance.

Once we fine-tuned the scenarios, I could approach our relocation with my eyes wide open. We started planning 12 months ago and finalised our plan of attack last May to then re-open the doors on 1 July.

Our advance planning was key to optimising the opportunity. Collins Hume provided the framework and we are running with it.

Wade Kent
Blue Sky Outdoor Ballina www.blueskyoutdoor.com.au

After 20 years with the same firm it was time to lose the tax agent service philosophy and seek some valuable business advice. Collins Hume offers business advisory and strategic planning on top of accounting which, for me, adds up to sound business advice.

Because they are proactive, they provide me with an external view of my business and augment my own internal perspective. Collins Hume has a proper sense of where to take my business and how to assist me on that path, offering more than just tax and accounting compliance which, at the end of the day, makes the best use of my time.

We have quarterly or monthly meetings where they present results and chair each meeting making sure they focus less on accounting and compliance and more on performance monitoring. It's like they have buy-in to my business and good insight before helping me make decisions.

If someone has a need for an external organisation to assist them in planning for the future, then consider Collins Hume for their well-rounded skills.

Jason Mumford
Specialist Brand and Digital Marketing Consultant

We wanted to take our business to the next level so we dramatically improved the quality of the product. With extra training.

I learnt the skill of roasting and invested in the right equipment. With no downside, we gradually introduced our blend to our customers to the extent that it became more popular than the bought-in alternative and soon outsold all other brands!

Part of our success is recognition for doing things well. We now own an industrial-sized roaster yet the high quality is still maintained which has allowed us to develop two product blends called Bean in Love and Loves Bites.

At one point we realised that some admin tasks were becoming full on. We needed to track the money going out – how were we performing – so were referred to Chris Atkinson at Collins Hume who keeps us operating smoothly.

Chris helped take our business to another level by getting us in control to make informed decisions. We get meaningful feedback from Chris's exposure to other businesses to see how we generally compare.

Many businesses appear to have great models, but poor cash management and lacking business admin skills which can turn it into a nightmare very quickly. Luckily for us, we learnt early on how to effectively manage our business – Chris helped us put systems into place which have been brilliant.

Collins Hume's live BankLink feeds give us real-time information so it's like having an extra accounting resource working away in the background.

Glenn Anthony
The Bean Bank www.thebeanbank.com

Working with Collins Hume is easy, they offer a lot of support - just the fact that I can ring up at any time and get advice on various issues is great.

We recently changed the way we pay ourselves from the business and had a few phone conversations to get this right, which is all it took to update one aspect for a better outcome.

Being able to log in and upload my Quickbooks data is useful. I can upload, ping and discuss any salient points in about 10 minutes.

One thing that changed for the better was Collins Hume going from small office premises to having more of a corporate presence.

Their set-up is now one which could be picked up and placed in any capital city which is a positive. Their model is a strong reinforcement of this.

South East Queensland finance broker.

Working with Collins Hume is like a breath of fresh air. My tax is ticking over. I receive clear and frequent communications. The team is on the ball and it's nice to be put through on the phone straight away.

A huge weight has been lifted in coming to Collins Hume. Everything is squeaky clean and sorted.

I know the percentage rate of tax for which I'll be liable and the likely bill for that which is squared and submitted.

Not having to do BAS is a big relief – it's great to hand it over and I think the ATO can see the quality of professionalism in Collins Hume's work.

This year my tax was in earlier than ever before, with a little refund in my favour to boot!

Having worked all over the world, I really like their friendliness and country-style interaction. I no longer feel like an imposition whenever I make a call or a query into the status of my affairs.

Busy medical practitioner and dedicated medical educator.

We have been Collins Hume clients for approximately four years and rely on their expertise for business, financial and tax matters. They are basically acting as our back bone for running the business.

Collins Hume really supported us during a crucial time in our business; thanks to the forward planning Collins Hume assisted us with, our business remained robust during a period of major change. Collins Hume knew our business well enough to do this and now works with us to ensure everything is running as it should.

We have a lot of faith in Collins Hume; they are across every aspect of our business, are responsive and have set up interim reporting to make sure we're on track throughout the year. Today our business is going well and we're making good progress.

We have more continuity planning in mind and will make sure that Collins Hume is part of that process.

Yvonne Sawtell
Mick Sawtell Electrical

Our relationship with Collins Hume started in 1998 when they set up our self-managed super fund. They arranged the trust deed, organised legalities to start the fund and set us up to make our investments.

Their investment strategy insight and organisation held us in good stead. At the time we weren't sure of the SMSF format and what was needed as details weren't all inclusive at that time. We did investigate other investment vehicles but were advised that Collins Hume had specialists in the area of SMSF and we have benefited from their expertise ever since.

Collins Hume advised what we should do – from that we have done our own investing and feel comfortable, but we always ask questions as we go along. Collins Hume are very supportive and make sure that problems don't arise. We are now living off the super fund we originally set up and are very pleased as the fund is now our pension support.

Their newsletter is beneficial in this area with topics such as budget amendments and year-end planning – you need to be aware and Collins Hume fills in the detail. They do our accounting, arrange for our audit, organise us on Banklink plus whatever else needs to be done.

Everything is so well organised and we're happy with how everything is going.

John & Jan Schaefer
SMSF Trustee

I attended a brilliant business improvement event in Ballina this week.

The progressive team at Collins Hume bought together local business owners to hear Grant Bloxham of Bstar and Mark Holton of DTTS speak on business value improvement. Grant spoke on why knowing the value of your business now is important and whether your business has the potential to improve and become a benchmark business in its industry.

Mark followed giving practical advice and examples of how to calculate the outcome of your business decisions before you make them. Powerful thought provoking presentations.

Ruth Cameron
Senior Consultant
Attaché Software Australia Pty. Limited

Chris Atkinson hadn't yet completed his accountancy articles when I became a client. Our previous accountant was moving into a new area so suggested we look for someone closer which is how we came to use Collins Hume.

In moving our affairs to Collins Hume we brought our company plus our super which was a big move, but it was the best move we have ever made. Chris is on tap and always rings back so we have referred people who have since become clients.

Collins Hume's service is unbelievable - nothing's a problem. Everything we do, they do which now involves more diverse business interests as well our personal financial affairs.

Gildo Pagotto

Providing expert contaminated land advice on human health and the environment presents a unique array of business risks and has required thoughtful management strategies. Cavvanba Consulting continues to rely on strategic business advice from Collins Hume for the transition of our business, from establishment, through our continued growth and success with local and major national clients.

We have no hesitation in recommending Collins Hume, particularly if you're a business start-up and looking for a professional adviser to guide you through the growth continuum.

Rob McLelland
General Manager
Cavvanba Consulting Pty Ltd www.cavvanba.com

I have been running bed and breakfast businesses since 2001 and am 100 per cent satisfied with the services provided at Collins Hume who are very quick to respond on all counts and certainly have provided my business with a way to grow, secure and protect our assets which we've built up over the last 20 years.

As a business it is essential to make sure one mistake doesn't cost you your entire amassed wealth. Collins Hume's direction and advice has got us to where we are, without which we were building a business without protection and which was exposed. Their tax expertise is always welcomed but there's no point having a good accountant if somewhere down the track your affairs have not been structured properly.

As a result of our relationship with Collins Hume (which commenced in 1997) our business has taken a turn for the better (it was time to expand) so good to be able to refer to Collins Hume to get their input on making decisions and moving forward.

Straightforward access to key people and prompt response times from Collins Hume gives me peace of mind and the confidence to make timely decisions to run my business.

Justin Willett
Aaron's at Byron and Aabi's at Byron

It feels like we have been clients of Collins Hume's forever – some twenty years.

Collins Hume does everything for us on a personal and business basis and have kept up with us as we have grown. Whilst Collins Hume is not the cheapest, it is hard to compare as we have such a complex and multi-faceted business situation – they are always looking at the big picture which comes naturally in their service ethic.

They are professional and manage all types of clients very well. The firm always makes you feel comfortable and we appreciate that we are able to be ourselves.

With Collins Hume's very high level of professionalism we regard them as part of our team and think very highly of their skills.

Gloria Mills
Brunswick Wholesale Plants Pty Ltd

We are really happy with Collins Hume who act for a number of our personal and business affairs. Shane Bartrim is very professional – he is user friendly, he takes time out to visit and, when he's back in his office, it's as if he's next door.

Collins Hume stands out with its service, options to minimise our tax commitments ethically, and helping us track our business performance, the latter which we snapshot every week. By way of example, they helped us with a strategy to minimise tax significantly last financial year. Because they tracked it and got the issue early, we ended up paying a whole lot less than what we thought the bill was going to be.

We pride ourselves on being the best in our industry and could probably find cheaper advice, but we don't bother as Collins Hume is a good fit for us.

Michael Randall
Bundy Homes www.bundyhomes.com.au

I have been dealing with Peter Fowler and Collins Hume for six years. We refer our customers from every facet of business and across all industries for business advice. We find Peter and Collins Hume to be fast and efficient in their turnaround of work and their dealings timely.

The work is done right, their manner is friendly and clients of mine are always happy which is important. Dealing with someone you know socially as well as professionally makes things easier and that is how we work with Peter.

Graeme Digby
Bank of Queensland Byron Bay

Collins Hume are always looking at my tax to find ways to manage income sensibly and prepare for the future. They help with my cash flow as far as adjusting for tax and covering any spikes throughout the year. Most times Peter does it over the phone and from his desk, and then we meet each May to outline the plan for my super, spending and tax. Peter 'gets me' and respects my position and perspective on matters. He always makes suggestions and then says, "Whatever you're comfortable with" in terms of reaching a decision. He puts forward the many approaches we can take, explains the risks and understands that I'm cautious so encourages me to make a compromise to reach the best outcome all round. I never feel rail-roaded by this approach. We are very much on equal footing and have shared mutual respect from the word go. Sometimes things arise, even if there's a problem, so it's nice to use Collins Hume as a sounding board and know that it'll be confidential. Their feedback gives me reassurance to get on with things. Peter lives and breathes his profession and is really focussed – it is clear that he loves his job and is across all the issues, however still maintains a good balance which is a sound reminder to me as a business owner.

Jenny Johnson
Brainstorm Productions www.brainstormproductions.com.au

I have been a client with Collins Hume for three to four years after a business banker and his customers had recommended Peter Fowler to me as 'someone who does more than just tax returns'. I had been very specific about my business needs and was screaming out for proactive assistance from an accountant and Peter ticked all the boxes.

As our relationship got underway I was impressed at how Peter would come to my business yet not charge me. I appreciated the time Peter invested to meet and talk with us onsite as this was the first time this had ever occurred in the 18 years I've been in business!

Once it was relevant to do so, Peter then introduced Collins Hume's Business Life Plan (BLP) programme which was timely as I had the intention but not the time to complete all of our objectives. The BLP provided value as Peter facilitated the setting of targets making it a tangible tool in terms of achieving goals, objectives and deadlines which further inspired us to conduct a staff workshop at which Peter will contribute and talk to my staff about the greater picture.

If someone is looking for a good firm and a proactive accountant who delivers over and above tax compliance work I would recommend Peter Fowler and Collins Hume.

They have raised the bar so high that I do not compare them with other firms and, as such, refer them to my colleagues and associates.

Alex Li
Byron Health Foods Distribution Pty Ltd

I was initially referred to Collins Hume in 2004 for 'basic' business advice. I had started a small podiatry clinic and I knew how to treat peoples' foot problems but I didn't know how to run a business.

The proactive advice I received from the team at Collins Hume has helped me grow my business into a successful group of practices within 3 years.

They then also assisted and streamlined the merger of my business with another podiatry business in 2008 to form Rightfoot Podiatry & Footwear, now Australia's largest podiatry group.

Recently Collins Hume has advised me on the start-up of a new medical supply company - ESP Medical and continues to provide strategic advice on the growth of this business.

At all times Collins Hume's advice is very easy to understand.

It's astounding how easy running a business can be with the right advice.

I'd strongly recommend Collins Hume to anyone or any business.

David Shaw
Podiatry & Footwear

It is with the gracious and efficient assistance of the team at Collin Hume that I am in the fortunate position of being able to conduct my affairs at home in Australia whilst residing permanently overseas and have done so for 4 years.

They have tailored a package to cover all aspects of our business requirements and property portfolio to be looked after in our absence and do so with precision, professionalism and ease.

They also assist without being asked of personal matters that come up which was not something they had to do – they just take care of it and take the worry off your hands without any problems. Nothing is too much trouble.

I would not hesitate in recommending their services to anyone in need of excellent financial advice, bookkeeping services and detailed tax returns with the knowledge of all up to date information pertaining to the ATO.

"Above and beyond".

Executive Management
Cicada Luxury Townhouses, Bali Indonesia

Collins Hume was referred to me through a friend approximately 6 years ago and in speaking with them I immediately felt a sense of confidence and professionalism.

They have assisted me in a professional, fast, knowledgeable and precise manner over these many years.

They have been able to adapt to the changes in direction to my businesses and personal finances and arrangements and is always readily available to answer my questions, give advice and attend to matters of urgency.

The team at Collins Hume have also been supportive, accommodating and efficient and it is easy to see that they are all concerned with ensuring client satisfaction and contemporary practice.

Collins Hume has been instrumental to the growth management of our business and assets and is always striving for the best outcomes for me, my business and the other referrals I have made.

I am extremely willing to refer business and clients to Collins Hume as I know they will receive the same forward planning, thinking and superior service I receive.

Jacie Whitfield
Chiropractic Central Lane Cove

I first came to Collins Hume in 1986 for business advice which their team successfully assisted me with.

Since then Collins Hume has diligently handled my business & personal tax along with continuing to assist me today with business advice.

In general, I have always found the team at Collins Hume friendly & helpful.

Don Munro
Triple-X wetsuits

Collins Hume has been our Accountants since the early 1980's. We were so impressed with their expertise that when we decided to relocate 2000km away some twenty-five years ago, we continued to use their services.

Since those early days, Collins Hume's business along with our business have grown and expanded however, our relationship has always remained friendly and professional providing us with valuable advice and guidance that has contributed to our success.

They are always accessible and our enquiries are answered immediately either by personal phone call or email.

We totally trust them with our financial and tax affairs and have recommended their services to others on a number of occasions.

Having a dependable, reliable accountant is critical to any business and the service provided by Collins Hume is second to none.

Rob & Jenny Webber
The Water Shed

Collins Hume has been my business mentor since my first tentative steps as a small business owner.

The team at Collins Hume is constantly providing me with guidance through all aspects of business operation and tax minimisation.

They are currently formulating my superannuation and investment strategy, establishing trust funds and liaising with banks, brokers and solicitors.

Collins Hume has always dealt with my needs in a highly professional and timely manner which only comes from exceptional knowledge and a culture of willingness and accessibility.

Warwick Fletcher
Coast Guard Netting Services

I have been a client of Collins Hume for over 25 years and in all that time I have always received excellent service and advice.

Twenty one years ago I moved to Queensland from Ballina, and I have kept Collins Hume as my accountants for all that time.

In my business dealings over the years I have dealt with many different accountants, but I have yet to find any better than Collins Hume.

One of their main attributes is that they give good common sense advice, and when you have a query, or need advice, they are on the phone or emailing their expert opinion as soon as possible.

If anyone asks me if I know a good accountant, I have no hesitation in recommending Collins Hume.

Denis Clifford

When we were looking for a new accountant we asked several business people around town who was the best accounting firm around and they all replied Collins Hume.

We have now been with Collins Hume for almost 12 months and are very happy.

As a small business owner we need someone who is always there to answer our questions and help guide us to make the right financial decisions by informing us of all our options and any potential problems with those options.

Collins Hume are the one stop shop for all accounting advice from taxation, business advice, self managed superannuation, business and investment structuring.

I have found their expert knowledge in these areas essential for our business.

I would not hesitate to recommend them to anyone who is in need of an expert accountant.

Dr Michael Serafin
Complementary Compounding Services Ballina.

My name is Geoff McEvoy and I own and operate a number of security firms on the Far North Coast of New South Wales.

My first venture into the business world began in early 1988 with the formation of our first security firm. We also operate a security training company which has been going since 1990. Our security courses are held all over Australia.

I have been a client of Collins and Hume since 1989 and there have been times when I have required immediate assistance and advice. Collins Hume have always provided quality advice for us to make informed decisions for our business and I am confident that our relationship with this organisation will continue for many years.

Our business ventures have taken us, on occasions, into unchartered waters and I have sought guidance and other financial advice from Collins and Hume. Every single time, their assistance has provided us with great insight and has definitely assisted in making us the successful business that we are today.

Collins Hume
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Liability limited by a scheme approved under Professional Standards Legislation.
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